Personal finance · weekly pricing report
Personal Finance: Users Flee Deceptive Subscription Cancellers
Users are furious over personal finance apps that promise subscription cancellation but deliver a $15/month paywall. The loudest complaints highlight apps charging users even after account deletion, forcing bank fraud claims. This week, we dive into the chasm between user expectations and current pricing models.
In their own words
“The ONLY reason I downloaded this was to cancel subscriptions I forgot about, that's it. Instead, I'm met with a $15 membership just to be told how to cancel subscriptions, instead of being able to cancel them through the app.” — Parker Peter · googleplay
“the ability to search and cancel unneeded subscriptions is exaggerated and highly dubious. each subscription i needed canceled i had to contact the company directly myself.” — Mark Theiss · googleplay
“I deleted my account and they continue to charge me. unable to resolve with with their company. had to contact my bank for fraud.” — William Callow · googleplay
“projected income is $3,000, actual income is $1,500; app shows $3,000 remaining to budget/spend. Disappointed.” — Matthew Jacobs · googleplay
The full ideas behind these price points:
See the 4 ideas